Your team has IT problems and no IT person. Anthony AI lives in Teams, responds in seconds, and fixes computers remotely so you don't have to.
Sorry about that, Sarah. Let me ask a couple quick things so I don't waste your time.
Is it freezing on all attachments, or just specific ones, like PDFs or large Excel files?
That lines up. There was a Windows update pushed to your machine overnight. It likely corrupted your Outlook cache, which is what handles attachment previews.
I can fix this remotely in about 3 minutes. I'll clear the bad cache and rebuild the index. Want me to connect through Vision?
✅ Remote session on Sarah-PC completed. Duration: 2m 48s
What was done:
1. Closed Outlook and ended background processes
2. Cleared corrupted cache folder (1.2 GB recovered)
3. Rebuilt the Outlook profile index
4. Reopened Outlook and verified attachments open normally
Try opening that client proposal now. Should be instant.
Anytime. One more thing. I noticed your Windows Update is set to install during business hours, which is what caused this. I shifted the update window to 2:00 AM so it won't interrupt your mornings again.
Go crush that 10am. 💪
Vision gives Anthony eyes and hands on your computer. It sees your screen, controls your mouse and keyboard, and performs real repairs, autonomously. Sessions run up to 20 minutes. Need more time? Paste a new code and say "keep going."
A real Vision session, start to finish.
Be first to know when Anthony AI launches in the Teams App Store. Works with your existing Microsoft 365.
Anyone in your org chats with Anthony in Teams, the app they already use every day. No new tools.
Anthony troubleshoots, takes remote control when needed, and creates docs. Every fix builds your company's knowledge base.
The honest comparison for a team of 1–30.
No contracts. Per-seat pricing that scales with your team. Vision sessions capped at 20 minutes each. Fixes are best-effort, not guaranteed.
Reliable IT support without the overhead.
More capacity for growing teams.
Anthony AI works with sensitive systems, files, and business conversations. That only works if security is built in from the start.
Your conversations, files, and internal knowledge stay isolated to your business. Anthony AI is built so one customer's data is not visible to another.
Requests are validated before Anthony takes action. If a request cannot be verified, it does not go through.
Anthony never connects to a computer on its own. Each Vision session requires a one-time code, expires automatically, and is reflected back in chat so the user can see what happened.
Anthony AI runs on Microsoft Azure and is protected at the edge by Cloudflare. The goal is simple: secure, reliable access without adding complexity for small businesses.
One system. One conversation.
Sorry to hear that, Lisa. A couple quick questions. Is it crashing when you click Join, or after you're already in the meeting? And are you seeing any error messages?
That's a known issue with Zoom 6.x on Windows after the March update. The local app cache gets corrupted and it can't initialize the meeting window.
A clean reinstall fixes it every time. Want me to handle it through Vision? Should take about 3 minutes.
✅ Remote session on Lisa-PC completed. Duration: 3m 12s
What was done:
1. Uninstalled Zoom and removed corrupted cache
2. Downloaded latest stable version (6.4.2)
3. Installed and signed you back in
4. Tested a join, video and audio both working
You're all set for your client call.
Anytime, Lisa.
📚 This fix has been added to your company's internal knowledge base. Next time anyone on the team hits the same Zoom issue, I'll have the answer and the fix ready instantly. No research needed.
Perplexity Answer
For an always-on-the-go small business, the best security setup is usually a bundle, not a single product: endpoint protection + identity/MFA + device management + email security + secure remote access.
For Microsoft-heavy teams, Microsoft Defender + Intune + Entra ID is one of the strongest and simplest stacks. If you want more hands-on outsourced coverage, managed providers like SkyTerra, Blue Mantis Protect, Cortavo, and PTG were repeatedly highlighted for mobile and hybrid workforces.
Highlights
• Best fit for mobile teams: tools that protect laptops, phones, tablets, email, and logins together.
• Microsoft-centric businesses usually get the best value from the Microsoft security stack.
• If your team uses public Wi-Fi often, prioritize zero-trust access, MFA, and device compliance rules.
• For lean IT teams, a managed security provider can be better than buying five separate tools.
Best options by category
| Category | Strong Picks | Why they fit mobile teams |
|---|---|---|
| Endpoint | Defender for Endpoint, SentinelOne, Sophos Intercept X | Cross-platform coverage, threat detection |
| Identity / MFA | Entra ID, zero-trust access platforms | Protects logins and risky sign-ins from anywhere |
| Email Security | Microsoft-based email bundles, managed filtering | Helps with phishing, spoofing, malicious links |
| Device Mgmt | Microsoft Intune, BYOD-focused MDM/UEM | Enforces security rules on phones and laptops |
| Secure Access | SSE / zero-trust providers | Better than broad network trust for roaming users |
My practical recommendation
Option A: Best value / cleanest stack
• Microsoft Defender for Endpoint
• Intune
• Entra ID with MFA and conditional access
• Email protections in Microsoft 365
• A few strong device compliance policies
Option B: Best outsourced coverage
• Keep Microsoft 365 as the core
• Add a managed security provider for monitoring, MDR/XDR, policy tuning, and response
What to avoid
• Buying only antivirus and calling it security
• Letting unmanaged phones access work email
• No MFA for executives or frequent travelers
• VPN-only thinking without device trust checks
• Too many disconnected tools that nobody actually manages
Sources
1. skyterratech.com/top-5-msps-small-business-cybersecurity-2026/
2. sentinelone.com/cybersecurity-101/endpoint-security/
3. simplifiedsolutions.io/articles/best-cybersecurity-for-small-businesses
4. crn.com/news/security/2026/the-20-coolest-endpoint-and-managed-security-companies
5. gammateksolutions.com/post/best-cyber-security-companies-for-businesses-in-2026
If you want, I can also turn this into a short vendor shortlist with pricing tiers, pros/cons, and "best for 10 users vs 50 users."
Absolutely, Anthony.
The printer sat in the corner like a harmless office appliance, beige and blinking, pretending to be useful. By day it accepted jobs with a polite chime and a green light, the kind of false friendliness that should have warned us all. By night, or what passed for night in a fluorescent office where nobody had seen the sun since budget season, it would awaken with a groan of rollers and gears and print blank pages for no reason anyone could explain. At first we laughed it off. Every workplace has its odd little machine demon, we said.
Then the real trouble started. The printer never failed when people had time to troubleshoot it. No, it waited for urgency. It waited for the board packet due in eight minutes, the contract needing signature before close. Then it struck with its ancient and terrible vocabulary: Paper Jam, Offline, Toner Low, Driver Unavailable, and the most sinister of all, no message whatsoever.
People approached it with optimism and left changed. Strong managers became whispering wrecks, crouched before Tray 2 with loosened ties and thousand-yard stares. Someone would always say, "Have you tried turning it off and on?" as if invoking a sacred rite. Sometimes that worked, which only deepened its evil, because inconsistency is the favorite weapon of every tyrant.
In the end, we learned the truth. Printers were never built to serve humanity. They were created to test it. To remind us that civilization is fragile, and all our cloud platforms, AI systems, and modern workflows can still be brought to their knees by one sheet of crooked paper and a smug plastic rectangle with a touchscreen from hell.
And so the printer remains, humming softly in the corner, waiting. Patient. Merciless. Fully stocked with toner, yet somehow never ready.
Accepted. Uploading The Evils of Printers.docx...
Accepted. Uploading The Evils of Printers.pdf...
Both files are in your chat. Download anytime or forward to anyone on the team.
Of course. Here's everything we covered last week:
Monday
Fixed Sarah's Outlook attachment freezing issue via Vision. Root cause was a corrupted cache from the overnight Windows update. Shifted her update window to 2 AM so it won't happen again. Session time: 2m 48s.
Tuesday
Set up VPN access for the new hire, Marcus. Walked him through the GlobalProtect install and MFA enrollment. Also reset his M365 password after the initial provisioning failed.
Wednesday
Researched Microsoft 365 E3 vs E5 licensing options for your upcoming renewal. Created a comparison doc and sent it to you in chat.
Thursday
Created the Q1 Client Engagement Summary for the partners meeting. Word doc, PDF, and Excel spreadsheet with the raw data.
Friday
Resolved the HP LaserJet offline issue in the DC office. The DHCP lease was overriding the static IP we set last month. Set a DHCP reservation this time so it sticks permanently.
Weekly totals: 5 issues resolved, 2 Vision sessions, 3 documents created, 1 web research report.
Need me to pull up details on any of these?
No jargon, no runaround. Just straight answers about how Anthony AI works and what it costs.
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