Troubleshooting in chat. User-approved Vision remote support on Windows and Mac. A team knowledge base that builds itself from every resolved issue. Anthony AI is the IT department your small business never had.
Sorry about that, Sarah. Let me ask a couple quick things so I don't waste your time.
Is it freezing on all attachments, or just specific ones like PDFs or large Excel files?
You didn't, but Windows did. There was an update pushed to your machine overnight. It likely corrupted your Outlook cache, which handles attachment previews.
I can fix this through Vision in about 3 minutes. Click the Anthony AI icon in your system tray and paste the code here.

✅ Remote session on Sarah-PC completed successfully. Duration: 2m 48s (0m 0s paused)
📋 Session Report
| Action | Result |
| Closed Outlook processes | 3 background processes ended |
| Cleared corrupted cache | 1.2 GB recovered |
| Rebuilt profile index | Index regenerated |
| Verified attachments | Opening normally |
⚠️ Additional finding: Windows Update was set to install during business hours, which caused this. I shifted your active hours to 2:00 AM so it won't interrupt your mornings again.
Try opening that client proposal now. Should be instant.
Vision gives Anthony eyes and hands on your computer. It sees your screen, controls your mouse and keyboard, and performs real repairs, autonomously. Sessions run up to 20 minutes. Need more time? Paste a new code and say "keep going."
Add Anthony AI from the Teams App Store. Works with your existing Microsoft 365. $1 your first month.
Download the Vision tray app from your welcome page or the card Anthony posts in Teams. Paste your first code to let Anthony in.
Anthony runs an onboarding session, learns your setup, and ends the session. You're ready to go.
The honest comparison for a team of 1–30.
No contracts. Per-seat pricing that scales with your team. $1 your first month. Vision sessions capped at 20 minutes each.
Reliable IT support without the overhead.
More capacity for growing teams.
Anthony AI works with sensitive systems, files, and business conversations. That only works if security is built in from the start.
Your conversations, files, and internal knowledge stay isolated to your business. Anthony AI is built so one customer's data is not visible to another.
Requests are validated before Anthony takes action. If a request cannot be verified, it does not go through.
Anthony never connects to a computer on its own. Each Vision session requires a one-time code, expires automatically, and is reflected back in chat so the user can see what happened.
Anthony AI runs on Microsoft Azure and is protected at the edge by Cloudflare. The goal is simple: secure, reliable access without adding complexity for small businesses.
No jargon, no runaround. Just straight answers about how Anthony AI works and what it costs.
See all FAQs →Add Anthony AI to Microsoft Teams for $1 your first month.
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